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Essays On Brand On Business On Design On Horology

Mido, A Rich & Storied History

I’ve been on the search for a watch and made the decision to go for the Mido Ocean Star Tribute timepiece.

4 years ago my wife and I set out to renovate our home. It’s been an enjoyable journey. This year we finished the exterior deck (the last of the jobs) and my wife suggested that I buy a watch to commemorate the completion.

Having stumbled upon a video by a talented watch repairman resurrecting a Swiss made Rolex Explorer from salt water damage. I was taken by the intricacies of the automatic components and listened attentively as the skilled master explained that a lady inherited this watch from her father – who had lived an active life, competing in triathlons, and this watch had been his faithful companion – and now she would wear it as it carried with it the stories of her dad.

This is the testament to Switzerland’s excellency of watchmaking.

Switzerland has a deep tradition of specialization. There is a heritage of Swiss craftsmanship that has grown up within tightly knit villages – each concentrating on different parts of watchmaking. This is one of the reasons Swiss watches are so good and their quality world-renowned. And this is exactly how this 1960s Rolex was made.

Thus, a seed was sown and, slowly at first, I began a search for my own durable Swiss timepiece. After comparing numerous pieces from various brands I came upon the 60’s styled Mido Ocean Star Tribute.

I knew almost as soon as I saw it that it was the one for me. It fit every criteria I’d laid out – and more so. The quality of finish was beyond anything I’d seen.

This kindled a curiosity to uncover more about the company behind this elegant watch.

Mido Ocean Star Tribute 75th Anniversary Special Edition

Mido, a story unfolds

Mido is understated – to say the least. Yet, it has historical significance with car-enthusiasts, art, exploration, and sports. And fits as comfortably while driving a vintage sports bike to the beach as it does leisurely relaxing at a cocktail party.

Mido made the first watch ever to offer the exact combination of qualities that were on my list almost a century later, a fact I didn’t know at the time of purchase. In 1934 they released the world’s first antimagnetic, watertight, self-winding, and impact-resistant watch. They had created a durable and handsome do-it-all watch and it became a market success. [souce][source][source]

“In 1934, after a relatively short gestation, Mido introduced the Multifort [with the above mentioned qualities], and thereby sealed its reputation as a serious watch company.” [source]

Mido MULTIFORT

In 2016, the last published year of the COSC certification, Mido was the 4th most certified Chronometer watch maker in all of Switzerland. Precision and accuracy are synonymous with Mido. In fact, even their non-chronometer movements are adjusted to a minimum of 3 positions for high precision and use the high-quality Nivaflex mainspring for long-term accuracy.

Mido Automatic Movement

With more than a century of history, Mido was quietly writing an important story in watch making.

Horology, the study and measure of time, is poetically found within the name of Mido, which means “measure”.

Founded in 1918 by watchmaker Georges Schaeren and Hugo Jubert on 11 November; the very same day of the Armistice [source]. Simultaneously the Allies and the German Empire signed a truce bringing peace to the conflict of World War I.

Mido G. Schaeren & Co. AG watch factory was setup in Solothurn Switzerland. [source] In 1946 they opened the state of the art production center in Biel Switzerland.

It his believed that Georges Schaeren’s younger brother Henri Schaeren drafted the name Mido.

Henri Schaeren seemed to have a flare for business and in 1924 after serving for 5 years as head of sales at Omega joined Mido as a partner to focus on the commercial operations [source]. This would have freed Georges Schaeren, “an experienced and ingenious Swiss watchmaker,” [source] to concentrate on watchmaking as the company grew.

Mido Founder, Mr. Georges Schaeren

A little known fact is that Mido played a vital role in the early years of Citizen Watch Co.

The newly formed, now famous, Citizen watch company was struggling financially. Founded in 1930 they began assembling pocket watches but had little market success. “Finally the shift to the production of wristwatches saved the company and enabled its growth.” [source]

The first models marketed by Citizen were all in fact Mido models. Funded by bank credits until 1933, Citizen acquired a Swiss trading company importing Mido watches in 1932 and ultimately purchased Swiss machine tools in 1933. In the book Industrial Development, Technology Transfer, and Global Competition: A History of the Japanese Watch Industry Since 1850 author Pierre-Yves Donze writes, “Hence, Mido watches were the models of the three new watches marketed by Citizen until the end of WWII (1931, 1935, and 1941): all were imitations of Mido watches.” [source]

Mido’s early years (1918-1930)

Originally Mido made pocket watches and attractively decorated timepieces. Mr. Georges Schaeren was initially inspired by the art deco movement. [source] By the late 1920’s his pieces were heavily influenced by automobiles. [source] Even patenting the grill style watch case design that won them favour with car club enthusiasts in a flourishing automobile market. [source]

Scharen’s “radiator” watches were produced for various car brands (Buick, Bugatti, Fiat, Ford, Excelsior, Hispano-Suiza, etc), including Lancia, as club membership identification. [source]

*(“Kathleen Pritchard in her work on “Swiss Timepiece Makers, 1775-1975,” gives the year, 1886, for the start of Mido, and her reference is supported by the existence of an important pocket watch marked around the bezel with the name, Henry Schaeren, and signed on the dial, “Melik Mido 1886-1936.” [source] However, of possible coincidence, it’s worth noting Henri, George Schaeren’s brother, was born in the year 1886. [source])

Mido, on the forefront of Swiss self-winding, automatic movements.

Mido has many technical and horological achievements to its name. While I have not gone through the list in exhaustion, here are a few that caught my eye.

  • 1934High water resistance, using the later named “Aquadura” cork crown seal system. It combines an innovative case system that houses specially treated cork seals around the crown stem (a traditional weak point in the case) and meant that water was kept out. A first of its kind, with the case cork housing made by Taubert, and the cork seal made and installed by Mido. It’s still used in some Mido models to this day. Mido had this undergo arduous testing by the New York Electrical Testing Laboratories.
  • 1934 – Shock resistance, “Mido was one of the first watch companies to feature the Incabloc system, and the earliest Multifort watches used the prototype Incabloc system without the familiar lyre-shaped spring, [later] introduced in 1938.” [source]
  • 1934 – Unbreakable mainspring, “the very first time that any watch manufacturer utilized this type of spring within the marketplace.” [source]
  • 1934 – Anti-magnetism, Tissot was the first to introduce non-magnetic watches in 1930. Mido among the vanguards [source].
  • 1934 – Automatic wind, Mido made their first automatic movement in 1934 and it began to appear in ads in 1935 [source]. The first automatic wristwatch was released in 1928 by John Harwood under Harwood watches, who first patented the invention in 1923. Mido was on the leading-edge [source].
  • 1934 – MultiFort, first watch to be completely “waterproof”, as well as being anti-magnetic, shockproof and self-winding [source].
  • 1937 – Multi-Centerchrono, the first manufacturer to introduce a central-read chronograph whereby all the functions of the chronograph on are arranged from the centre post of the dial. Dates from sources vary between 1937-1941. With Mido historian Bruce Shawkey placing it at 1937. [source][source][source]
  • 1939 – Radiotime One-click Synchronizer, “it is the first watch rendering possible the simultaneous registrations of the exact time, minute, and second by simply pressing a pusher set in the crown.” However, it is exceptionally rare and is considered the holy grail for this watch collector. [source]
  • 1939 – Datometer, allowed the date to be displayed using an additional central hand. [source]
  • 1941 – Multi-Centerchrono, the first manufacturer to introduce a central-read chronograph whereby all the hands are arranged from the centre of the dial. [source][source]
  • 1954 – Powerwind, simplifying the design of the automatic power system down from 16 to 7 parts and providing a longer power reserve for the watch; it also reduced faults and led to easier servicing. [source] It was considered, “The world’s most efficient winding mechanism.” [source]
  • 1959 – Front-loading waterproof backless watch case, like the Aquadura this was the result of a collaboration with Taubert. A watertight watch was patented in Switzerland by Bernard Taubert (their case manufacturer) the following year in 1958 and the patent published in 1960. [source]

These years established Mido as a Swiss watch company of reputable workmanship, an uncanny grasp of the future, with a flare for design.

Mido Multi-Centerchrono

Artisanship + innovation

Hindsight may be 20/20 but from the perspective of the time (“most people still had keep-fit hand-crankers” [source]) one may wonder how Mido, then known for artisanal workmanship, were able to introduce so many new technological advances.

Their approach to innovation was not unlike Edison’s invention of the lightbulb. Edison had a deep understanding of the component parts available at hand, foresaw how they could work together, and therefore understood the building blocks of the lightbulb. If one understood that a filament would glow when electrified, that placing the filament inside an inert gas like nitrogen would increase the time it would glow before burning out, and that one could enclose those within a glass bulb – they would have invented the electric lightbulb.

Mido’s path was similar in that it both discovered and brought together emerging technologies where the whole was greater than the sum of the parts. As was shown in the Multifort.

“The extraordinary thing about the Mido Multifort is not that a single firm could manufacture such a “complete” technically advanced and durable wristwatch within a few years – indeed the fact is that Mido did not make this celebrated timepiece itself – but that Mido perspicaciously and cleverly put together no less than three, and then four, new horological and technical advances in watchmaking, invented and manufactured by other companies, and incorporate them into a single model.” [source]

Along with past technical advances, a rich and storied history unfolds.

The founder of the iconic Bugatti, Ettore Bugatti, owned a Mido. Italian born French automobile designer and manufacturer, he had an eye for design. Recently his watch auctioned off in 2021 for $350,000 USD or “no less than 300,000 Swiss francs.” [source]

By the 1930s Mido founder Schaeren was determined to make beautiful watches that could also endure the “rigours of daily use.” [source] Current Mido CEO, Franz Linder, shared in an interview that in 1934, “It was all about being innovative. There was an emphasis upon not only quality, but also robustness and timeless design.” [source]

By the in 1960s their presence stretched from Brazil to Antarctica. In 1959 they were even sponsoring Miss Brazil [source].

The Mido Ocean Star was selected as the official watch in an “Antarctic expedition led by Warwick Deacock and sponsored by Edmund Hillary,” in 1965 [source]. They would require a reliable, durable and waterproof piece that could endure the hardships of the wet and cold journey. “By 1964 [Antartica] had been the object of a number of expeditions, but none reaching the summit of its 9000-foot volcanic peak ‘Big Ben’. In that year Warwick Deacock resolved to rectify this omission, and assembled a party of nine with impressive credentials embracing mountaineering, exploration, science and medicine, plus his own organization and leadership skills as a former Major in the British Army.” [source] Eventually summiting the mountain and returning to tell the tale.

Voyage to summit Antarctic volcano Big Ben

Establishing a reputation for waterproofness and quality.

A notable fact of vintage Mido watches is that many have withstood the test of time. While researching this article I came across the watches as being known for their waterproof qualities. “In not too distant history Mido were known as being the best manufacturer of waterproof watches.” [source] And I came upon anecdotal remarks by watch-repairers that when opened, Mido movements and dials are generally less corroded or pitted than expected for their age. Made even more astonishing given the fact a large number of vintage Mido’s were purchased for use in tropical climates.

The reason for this was because of the combination of the innovative cork sealing advancement (1930) that prevented water from entering the case through the crown stem and the absence of the case back introduced in 1959. “In fact the watch was so waterproof you could pull the crown out while underwater.” [source]

Aquadura cork crown seal system

With the aquadura system, “If you pull out the crown you still had 50 meters of water resistance.” [source]

Mido watches were resilient to not only submersion but humidity. The combination of aesthetic and durability gained Mido a strong reputation for quality and prestige. Mido “now had a firm footing in the market – still with a reputation for stylish watches but now also catering for a growing market for reliable, functional and durable wristwatches.” [source]

Mido and service personnel

In his memoire Friends and Exiles, Des Alwi Abubakar, Indonesian Diplomat, and son of Vice President of Indonesia recalled being gifted, “a Swiss-made, ‘Mido’ brand watch, which was the most expensive and most-wanted watch by Japanese military and civilian personnel. It fetched a price of three hundred to five hundred rupiah, on which one could live for 6 months.”

The Mido Multifort was apparently issued to pilots of the Royal Canadian Air Force during World War II.

In a humorous 1947 account of a United States Navy Procurement Hearing, the businessmen given the right to provide the Navy with watches, were upset that Navy personnel were buying Mido watches and that the Navy Procurement office had “tried to procure these watches without our benefit.”

When asked the names of the watches they replied.

“These particular watches in question were the Mido watch – which is an automatic service-type watch – Empire, Hallmark, and Roma. They are all Swiss watches, imported, and they found particularly good favour among the personnel.”

[See the Subcommittee Hearings on Army and Navy Systems of Procurement for Post Exchanges and Ship’s Service Stores]

Mido watches were therefore prized and used by US Navy service personnel during World War Two. However, blocked by private business interests from being officially procured by the US Navy.

It is also noteworthy that Mido was, “Praised by pilots that used the Multifort during the Second World War.” [source] And that Walter Schaeren, son of the Mido founder and later to be company president, was in the Swiss air force in this period. As a result Mido also made pilot watches when Schaeren was president.

1945 Advertisement stating Airman depended on Mido

A “Be Bold” marketing campaign.

Mido was convinced of the quality of their watches and marketed them with confidence in the 50s and 60s. Boldly recommending their customers take their watches wherever they choose to go. “Be Bold!” was a phrase they used often. Or, “Expect to see a Mido where you wouldn’t expect to see a watch!” Even stating, “Mido is guaranteed 100% waterproof at depths down to 1000 feet. It’s self-winding, shock-resistant, and has unbreakable mainspring.” And reassuring, “They all have one thing in common: they’re rugged. Don’t worry about accidental knocks and bumps. Don’t worry about getting it wet (you can actually swim or go skin diving with a Mido because it’s fully waterproof.”

The Swiss watch manufacturer Mido had the watch undergo the official test of the United States Government in the early 1930s. [source][source] You read that correctly.

“To prove that the MULTIFORT functioned under extreme conditions, Mido had it tested by the New York Electrical Testing Laboratories Inc. Tests were conducted in freshwater and saltwater for over a thousand hours. The watches were then subjected to ten cycles of 15 minutes at 50°C followed by 15 minutes at -40°C. The winding crown was subjected to a test representing 34 years of use. Simulated tests of immersion to 13atm (120 m) and ascending to altitudes of 6,600, 13,300 and 16,600 metres were performed. One of the 6 watches tested ceased operating at 13,300 metres, but apart from that the watches seem to have passed the tests with flying colours.” [source][source]

Arguably the greatest test of durability comes from real-world use.

Mido seemed to understand this and shared letters they had received from happy customers who had used it for expeditions to Alaska, military service in tropical heat and heavy snows, and everyday use by professionals.

A Houston, Texas, man writes about his Mido Superautomatic watch: “I lost my Mido in the dirty salt water of a ship’s channel. Two years later while walking along the beach I found my Mito watch half-buried in the muddy bank, still running in perfect condition. The tidal action kept the watch wound.”

Needless to say Mido was confident in the quality of their timepieces.

In 1944 Mido trademarked the Ocean Star name.

“Its roots are traced back to 1942 when the brand marked its famous starfish trademark at its crest as a symbol of its advances in waterproof technology. Two years later, he registered another trademark, the name OCEANSTAR, and thus officially started the foundations for one of Mido’s most iconic collections.” [source]

Then with the ground-breaking front-loading case they incorporated in 1957 it wasn’t long before the Ocean Star became the “star” of their line. The solid case back further added to the water resistant quality of their watches. The Ocean Star line moved Mido towards an elegant and water-friendly lifestyle. Surf, sail, dive, and boating – all were encouraged with the Ocean Star. Even being used in the Antarctic expedition.

For such a stylish piece, the Ocean Star also embodied a playful side.

Don’t worry about getting it wet you can actually swim or go skin diving with a Mido because it’s fully waterproof.”

“Diner clothes or diving gear… it makes no difference to Mido “Ocean Star.” It takes to water like a marlin, adds its own note of elegance to the most elegant surroundings.”

It was the golden age of water sports and exploration. And Mido were inviting you to participate in style.

In the 2000’s Mido released a series of aesthetically attractive watches inspired by the enduring quality of timeless architecture. First the All-Dial collection inspired by the Colosseum of Rome in 2002. The Belluna collection which draws on the geometric shapes of Art Deco architecture. And then the Great Wall collection inspired by, of course, the Great Wall of China.

Mido continues to carry on their tradition of playful and beautifully crafted watches in their Ocean Star series – while paying honour to their history of elegance – and making it look easy.

Today their watches surpass expectation.

The quality, history and legacy is beyond what one hopes. Perhaps being founded on armistice foreshadowed the brand, as no word better conjures up the feeling one gets from holding a Mido watch as well-preserved hope. What I love about Mido is that they have their own brand identity that can be seen in the their Multifort, Commander, and Ocean Star collections – and have stayed true to it.

Mido’s history is rich, interesting and surprising. While the research for this article revealed a deep and long relationship with horology, The brand is appreciated by their enthusiasts for their understatedness and settled confidence. Franz Linder, CEO since the early 2000’s, has lead Mido well and helped continue it as a self-assured brand with a storied past and a positive future.

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Essays On Brand On Business On Design On Horology

Brand & Watches

What can you learn about building a brand from watch manufacturers and enthusiasts?

I’m on a journey to buy a watch. An automatic mechanical watch to be exact. I’ve been fascinated by the beauty of self-powered mechanical machines for as long as I can remember. I bought my first wind-up clock on a family trip to the UK as an 8 or 9 year old.

I have a short-list of items that I’m looking for. A watch with an automatic mechanical movement, that I can wear day-to-day, that tracks time (for training), that is water-proof, that looks timeless, and that is durable.

At first I saw a Seiko mechanical watch that fit the bill. However, due to the fact that I already have a Seiko, I thought this is as good a time as any to try something new.

And then the watch buying journey of twists and turns began.

Despite being a landlocked country, my first port of call was Switzerland. It is has a well established brand of making high quality watches.

My methodology was simple. Start with finding a watch that fit the criteria and then, because I’m not able to see these watches in person, research the reviews to see if it would be a good buy. This is where I began to face the labyrinth of brand.

I was first introduced to Hamilton watches and then Tudor, Delma, Tissot, Marathon, and Glycine. In that order. All Swiss watch manufacturers. Other than Tissot, all brands that were new to me.

Glycine Combat Sub

I’m not generally particular about a brand. I look at quality and function, begin to love a product after use, and only then I become curious about the company, story and brand itself. However, without first-hand experience, each review I read would turn me down a different path. Brand mattered to them.

One reviewer would speak of heritage and say that another brand was preferable. So I would start my search again with their recommended model. Or one name was more known than another which could impact servicing, so again I was introduced to a new brand. Another reviewer would say that another movement in a different watch is better or had been used for longer, which may impact durability.

As I am looking for a waterproof watch that could be used as a timer, I began to narrow my search around dive watches. It turns out, some watch manufacturers had a history of being deeply involved with diving, while others were not, this was important to the reviewer. Even when everything seemed comparable – history, technology, movement – suddenly the watches’ parent company would come into question.

I just wanted a durable, quality, mechanical, waterproof and timeless watch.

In these reviews I learned about exhibition cases, servicing concerns, “hacking”, power reserve, manual winding, tolerances, origin, and that all movements were different. Some, with much to be desired.

Finally, after going around in circles, I thought I would look outside of Swiss watches and came across Yema, a French watch manufacturer. They made dive watches. They have heritage and technology. But when reading reviews the customer service of the company was being called into question – a new one to me.

Yema Superman Dive Watch

It’s enough to pull ones hair out.

While out on a hike in the mountains and reflecting on all this new information, it struck me, there’s so much to learn about building a brand from watches.

In fact it was easy to categorize all the decision points into building blocks of brand.

A brand is the marriage between how a company presents itself and how the consumer perceives them. It is not one or the other. It is the intersection. And brand matters. It adds confidence to a purchase decision or introduces doubts.

We think of goodwill in business as the relationship, hopefully a positive one, between the business and the customer.

For example, a reviewer may make bold claims that a product is great or the service is terrible. But that statement alone does not make the brand. Lets say someone claims Rolex has terrible customer service. Do you think the Rolex brand will be tarnished? Of course not. Because there’s more to brand. But, another company, a lesser known one, may find it will take time to regain trust with their market after a statement like that is made.

So what is it that composes the brand?

When it comes to watches people care about honesty.

This came up again and again in reviews. Collectors didn’t mind if the mechanical movement was proprietary or if it was a 3rd-party movement. They didn’t mind if it was made in Switzerland or simply assembled there. What they did mind was if a company was misleading – claiming a component was made somewhere it wasn’t. If one part of the marketing story was found to be untrue, all was called into question. Integrity was lost.

Watch reviewers are very thorough. They’ll even go to a watch maker to have them dismantle the watch and inspect the parts to offer their opinion.

The opposite was the case as well, no pun intended. If a marketing story was found to be true, the brand would increase in appeal. The richer the story, the greater the value.

Story matters.

Brands that can boast having been in outer space, in battle, in the Navy, on explorations, or having innovated technology – all garner the admiration of the wearer.

Omega watch in space

In part, I believe because that’s the draw to a mechanical watch. The watch represents something. Both stylistically and idealistically. You’re respecting a moment, a demeanour, an accomplishment. But the story must remain intact.

Design matters.

Mechanical movements are becoming works of art, along with the dial, bezel and case. Watch enthusiasts care very much about aesthetics. But not in isolation. A well designed watch is one where the aesthetic matches the utility of the watch.

Here a dive watch looks and functions as a dive watch. The utility is in the design.

How this effects brand is when a watch company produces designs that are true to the function of the piece and their expertise. In other words, true to the heritage and roots of the company. Over time this design becomes iconic to that watch. Think of a Rolex Explorer.

A company that produces designs outside of their tradition, and without purpose, other than to reach a broader market – takes the company away from the brand they were establishing.

Whereas if a watch company works with the Navy, for example, to supply a new dive watch, this expands the brand as there is a strong sense of purpose behind the new design.

Even advertising matters.

Most marketers, especially digital ones, may think of awareness as brand building. Working to reach new audiences and make a logo known and trusted. But they advertise to get a purchase, rather than tell a story. That type of advertising is more in line with sales, and does not build brand equity.

Just like the watches themselves, every advertisement, every artwork, and every article produced becomes the brand’s artifacts over time. An advertisement may showcase a movement or a diver. The visual design of the advertisement must mirror both the character of the watch and the copy be true to the integrity of the story.

From what I can gather, one example where advertising backfired was when Tudor watches sponsored Lady Gaga as their spokesperson. The reason for this is that the person who purchased Tudor watches couldn’t relate to her, despite her success within the music industry and her gritty determination. It was off-brand. And the forums were not quiet about it.

The next thing that stands out is quality & engineering. And also quality control.

The piece must meet or exceed all expectations. One expects a Swiss watch, for example, to set the standard for craftsmanship. If play is found in the bezel or the band, a part misaligned, or a movement appears poorly assembled or unrefined, it is remarkable to the reviewer. Mido was a brand that consistently outperformed on quality.

Mido Ocean Star Tribute

Quality and quality control are not the same thing, I learned. Watch reviewers seemed surprisingly accommodating of poor quality control issues, as long as the watch manufacturer was quick to remedy the situation by replacing the watch with a quality of engineering one would expect. Essentially, to stand behind their own brand.

Which brings us to customer care & service.

When buying a watch one does not expect an issue. It is assumed that in this day and age your watch will arrive beautifully made and performing within specification. There is a wide array of variance to specifications, depending on the watch, the movement, and the meticulousness of the manufacturer, which the buyer is responsible for knowing when choosing their watch. However, if an issue does arise, one does expect a courteous resolution. This was made clear by the comment threads. And it doesn’t take many negative comments to turn-off would be buyers new to a brand.

Because I’m new to automatic watches I hadn’t considered the future need of servicing one. So when looking to buy a watch, customer service wasn’t high on my list of considerations. So I was surprised to see reviewers mention it. But it is clear, that if left unresolved, poor customer service does tarnish an otherwise faultless brand. Ever more so in service-oriented businesses, whose brands are built on service.

In conclusion

Brand is not simply the perception of the marketplace. It is a product of the company – engineering, service, quality control & marketing – working together to create value and establish the company name firmly within the world. It’s simple; the product must live up to the hype. And demand will follow.

This constant forging of perception, with how a company presents its products and the public’s opinion of the end-result, either increases the brand’s value and draw or leaves it in the chasm of commonplace.

Which means a business that intentionally masters the key components of a brand, will eventually with determined effort, establish itself as the brand they aspire to be.

The key components are Integrity, Story, Design, Advertising, Quality, Service, Credibility, Innovation & History.

Great watch brands are amazing at presentation and imagery in story telling. Their websites and marketing reinforce the look, feel and narrative they are communicating. They leverage partnerships, such as sporting events, to establish credibility. When new to a subject or product one trusts the opinions of experts. If they are respected by the professionals and icons we respect, we feel they in turn can be endeared by us. They push the boundaries of engineering. Pioneering new innovations of power reserves, deep sea depths, and time keeping. There is an integrity to the way they build watches and market themselves. Under scrutiny there is a consistent and uncompromising adherence to honesty and quality. They are what they say they are. Their service is of the same quality as their products. Treating their customers with care and respect. Their advertising tells their story. With charm, gusto and beauty. And over time this creates a rich history of tradition, accomplishments and heritage.

Then when a consumer finds a product with design and engineering that appeals to them, they will purchase it with confidence. This is the power of brand, confidence.

Every company will have a brand that is unique to them. Just as every person is different, so is every business. And the individual values, positioning, and journey of each company will contribute accordingly and attract customers who resonate with it.

It is the responsibility of the company to produce great products. To tell their story. To communicate their values. To create partnerships that strengthen their credibility. And to market themselves in a way that aligns with their core message.

To this I say to brands.

“It doesn’t matter where you are, you are nowhere compared to where you can go.”

Bob Proctor

Time will tell your story.

Categories
Essays On Business On Leadership

Maintaining Vision

500,000 visitors, wow. It’s been a journey. Thank you!

When it comes to building a business or starting a venture, what is vision? What does it mean to maintain vision? Is vision important? How does one grow their business in a changing landscape, with wavering demands, all while maintaining their vision?

These are among the questions I’ve been asking myself the past couple months.

I enjoy learning from others and I believe it’s a privilege to live in an age where so much information is given freely. So when I have a question I find myself digging into the archives of Youtube, listening to podcasts and audio books, and turning the pages of well read classics.

But when it comes to these questions on vision, I’m finding, or not finding, any concentrated material on the subject.

Is vision even important?

If you follow the excellent advice of Steve Blank or the Lean Startup, or other go-to-market tools, one may begin to question the need. For example, a truly customer lead company pitches ideas to the market, gathers feedback and insight, and makes adjustments accordingly. With enough feedback you will have a product with high demand and a model to grow your business. No vision required.

But what happens when competition shows up or you have a major setback?

Do you continue with your current strategy, do you pivot and reapply the lean startup process, or do you throw in the towel?

Visit any major city in the US and you will see a Starbucks on every corner. Coffee shops is a competitive market, but it took over 3 decades for Starbucks to saturate their market in the US. Starbucks opened their first store in 1982. And coffee houses have existed since the arrival of coffee in Europe, the Middle East and North America – with the first shop opening up in Damascus in 1530.

In Bob Dylan’s famous words, “Times they are a changing,” and it seems they are changing at a faster rate than ever before.

Any outsider will likely recognize that startups are the new gold rush. With tens of thousands starting every week and only a few striking it big. You may have a bold new idea, raise capital, launch to market and find yourself in hyper competitive marketplace within just 6 to 12 months. The problem with emerging markets is that while they may be growing, the competition is there too. So I ask you, what’s the difference between a growing startup and the graveyard of belly-ups?

Sure some businesses have promise but run out of money, others die from “board-em”, or get distracted by new ideas and jump ship. Yet, I believe only one thing separates a thriving startup from the rest. It’s called vision.

Steve Jobs once said, “You have to have a lot of passion for what you are doing because it is so hard… if you don’t, any rational person would give up.” But where does passion comes from?

I was sitting across the table from a friend at a local cafe. The cafe has a really neat vibe, with bikes hanging on the wall donated by loyal customers. My friend is sharing his concern about his kids. They will be graduating soon and he wants them to take their school more seriously so they get into the right colleges.

He had more passion about his children’s education than they did. Why? Because he had a clear vision of where they could end up. He saw them graduating from a well respected university, getting a job at a reputable company, and starting off life with a promising career. As a result he was more invested then they were.

Now there is a famous psychologist who would argue that he has made a common mistake, and taken on his children’s problem of their future as his problem. As a result they don’t need to take it seriously, why would they? Their dad has taken it seriously enough. I digress.

He has a vision for his children, and as a result he has a natural passion to see it fulfilled. When a founder loses passion, they likely lost their vision and their sense of purpose. Possibly, they never had a sense of purpose. Instead we often set a target such as money, or accomplishments, or prestige as our purpose. But they don’t last. Instead having a motivation beyond any reward does.

Just yesterday I was watching an interview between Richard Branson and David Rubenstein. Richard quietly mentioned, “I never go into a venture with the idea of making a profit. If you can create the best in its field generally you will find that you can pay the bills.” When you look at all great business leaders, they seem to have the ability to ride things out for the long haul. Why? Because despite all the hurdles, set backs and competition that can come their way, they have a vision that’s greater than the discomfort and hardships they may experience along the way.

A couple weeks ago I noticed to my surprise that this blog has received over 500,000 views. What makes this amazing is that the odds of getting any traffic hasn’t been in its favour. When I started writing here I didn’t write for anyone else. This may sound strange or selfish or unusual, but really all that I wanted was a place where I could record my thoughts and share some of them along the way. Also, I have interests that don’t create a nice content niche. If you read advice on writing for a blog they say to pick a topic and stick to it. But my vision was different. I wanted a place where I could catalogue learnings on any subject. So I did. This site consists of posts about car maintenance, cycling, computer programming, leadership, startups – you name it. Finally, this site was hacked. So until I could fix it, it was literally banned from all search engines for 2 years. But again, I wasn’t writing for anyone else. So while that was annoying, I recreated the blog and kept writing.

500000 views on machiine

 

Vision doesn’t need to be grandiose, or even compelling to others. It doesn’t need to fit a market or break the rules. It just needs to be a picture of what you want to see exist. It’s not your mission and it’s not a destination.

Instead, vision is simple. When I launched Saint clothing in 2005 my idea was to see if it were possible to create a successful business around your interests. That was my vision. It grew over time to help others who also had a sense of purpose and a desire to do something that was outside the norm. But it was a truly simple idea.

If you were to ask Steve Jobs his vision for the world, I doubt he would say, “I want an iPhone in everyone’s pocket.” That’s a mission, not a vision. I doubt it would have anything to do with an iPhone. His vision was likely more simple. To give the creators, the innovators, the outcasts the tools they need to change the world.

When a vision is clear the product can change, marketing can change, competition can change but the course never changes.

Categories
Essays On Business On Culture On Self Improvement

Life is easy. Why do we make it so hard?

A few years ago I sat in an auditorium listening to David Graham tell the tale of how he, his son, and a family friend were the first Canadians to summit the peak of Pathangtse in the Nepalese Himalayas.

One of the stories he told has stuck with me to this day.

The mountains in the Himalayas are tall and the altitude at the base of them is high to start. The air is thinner, which means there is less oxygen to breath, making climbing there more challenging and physically exerting. As David Graham and his team were climbing their chosen route, it gradually became more technical and difficult. Until finally they reached a section of the climb that appeared beyond daunting, but overwhelming.

One of the Sherpas that was leading the expedition wore a smile everywhere he went. David described this man as enchanting. Whenever their route became harder he would encourage the others with a smile and say, “It’s easy.”

At this point in the route David looked at this man, expecting now he would admit that the challenge ahead was not easy but potentially deadly. Instead, he smiled at David and said calmly, “It’s easy, we’ll need to take it slower.”

David experienced an epiphany from this man. Life doesn’t have to be hard. It is really how we perceive it. This epiphany was clearly contagious because as he shared it I too experienced that moment of enlightenment.

I had recently launched a startup with my brother and friend Art. In the months and years that followed I had many opportunities to make this Sherpa’s approach to problem solving my approach. Often I was asked by the team if the task ahead would be difficult. I enjoyed responding that it was easy, it would just take time. It’s hard to know for certain, but it may very well have been the lessons learned from this talk that accounted for the amount of technical hurdles that we overcame in the first few years as a startup business.

David Graham and  Finbar O'Sullivan Mt. Pethangtse climb.

Fast forward 5 years. Surfing Youtube I stumbled upon a video entitled, “Life is easy. Why do we make it so hard?” by Jon Jandai.

This remarkable talk reminded me of the story I just told you. In the video Jon Jandai describes his life growing up in a poor village in northeastern Thailand. It wasn’t until they got TV that his village suddenly realized they were poor.

To overcome his newly discovered poverty he moved to Bangkok, to work hard and earn a living. However, after moving there and working hard everyday he had very little to show for it. His diet was terrible and he lived in a cramped accommodation. He decided that he needed to make an improvement so he attended university. But university was hard, “because it’s very boring.”

Jon explains that he had a realization at university, “We were taught to make life complicated and hard all the time … but we don’t know how to make it easy anymore.”

So he decided to simplify his life. He moved home and started growing rice instead. He grew 4 tons of rice and it took only 2 months of work. He didn’t need all the food so he sold the rest at the market. He made a pond and now has fish for food year round. He’s since gone on to build a beautiful home with his own hands and has no debt. His friend, one of the smartest people in university, just built a home as well. However, he is in debt for 30 years to pay it back. The way Jon looks at it is that he now has 29.5 more years of free time compared to his friend.

Jon has many profound insights in his talk, one of which probably deserves it’s own blog post, “The four basic needs: food, house, clothes and medicine must be cheap and easy for everybody. That is civilization. But if you make these four things hard for many people to get, that is uncivilized.”

The biggest takeaway from Jon Jandai’s talk is that life does not need to be as complicated as it’s made to be. Jon said, “Now when you look around everything is so hard to get. So I feel like now is the most uncivilized era of humans on this earth. We have so many educated people and our life is getting harder and harder.” I realized that what Jon was saying is true. It’s easy to become absorbed by the demands of life and lose sight of the ease of a simple one. As I looked away from the screen of my computer towards my yard and aging fence I was filled with a deep sense of gratitude and appreciation.

David Graham learned from his Himalayan guide that a challenging climb can be an easy one. Jon Jandai’s outlook is much the same. A challenging life can be an easy one.

I leave you with this last statement of Jon Jandai, “Now I try to become normal, but people look at me like I’m abnormal. Crazy people. But I don’t care because it’s not my fault – it’s their fault, because they think like that. My life is easy and light now.”

Categories
Essays On Business On Culture On Leadership

More than a profession or a job description

To say we are one thing is to say we are not another. In preparing for his talk, Bassam Tariq says, “Here I say, ‘I’m a blogger, filmmaker and butcher.’ The hardest part of my talk was saying that I was x, y and z. I have worked hard to dodge these kinds of labels. But when you are giving a five-minute talk, you have to simplify and pray that people will then read these annotations.”

All to often content is created to fit the Zeitgeist, or “spirit of the times”, in an effort to be relevant. But isn’t that only going to perpetuate preconceptions, stereotypes or world views.

To give you an example of what I mean, in Bassam’s talk he describes creating a movie in Pakistan titled These Birds Walk. In it he tells a story of Pakistan’s poorest children. He was encouraged to use his movie to raise awareness of drones, target killings, and the impact they are having on people. “To make the film ‘more relevant,’ essentially reducing these people who have entrusted us with their stories into sociopolitical symbols.” But, he didn’t.

Instead he told the story of street children trying to create some semblance of family.

I don’t know Bassam Tariq, what he stands for, or who he is. But in his talk he represented people who are more than a profession, or a job description, or a title, or a religion… These people help to bridge social divides.

Breaking from a norm, while still holding respect for traditions and the people who stand before us, improves opportunities for everyone.

Categories
Essays On Business On Culture

Is a good life and a successful one compatible?

Have you noticed all this focus on the perfect habits of successful people as if the cause for their success can be summed up as a daily 8 hr sleep, 30 min exercise, and 30 min reflection time? But it’s not real.

New Years Eve, Christmas Day, birthdays… we’re pretty good at celebrating important occasions. In between these holidays our days can often be forgotten as the pace of life demands our time for work, errands, exercise, etc.

As a person I’ve gotten pretty good at forgoing fun to reach a goal. Often knowing that a holiday is coming is all I need to keep the sacrifice going.

When a goal is achieved it’s rewarding. It makes the sacrifice worthwhile. Inspirational speakers talk about the impact people can make if they choose growth over comfort and work over fun.

It’s hard not to praise people like Steve Jobs, who epitomized what it looks like to die for your company and dreams. At his end he remarked that it may have been the strain of working as the CEOs of both Pixar and Apple that brought about his cancer.

When you achieve your goals or hit the jackpot it’s easy to look back at that sacrifice and feel it was worth it. Yet, what if the road is longer than you anticipated and you’ve fallen short of your quarterly goals. Even though you are made of the stuff of champions – character and perseverance – the years go by and the goal remains aloof.

Is the sacrifice worth it if the reward is the end?

Sacrificing fun over work makes for a purpose-driven life, but not a good one.

Nelson Mandela is quoted as saying that, “There is no passion to be found playing small – in settling for a life less than the one you are capable of living.”

I see two important parts to what he said. Firstly, passion is found when you live up to your potential. And secondly, you are capable of living a larger life.

It’s easy for personalities like my own to miss the nuance of his point. Because I’m oriented towards action, when I read Mandela’s words I know them to be true and am motivated to work even harder.

But working harder isn’t living larger. It isn’t really living at all. It’s might even be playing small.

I’ve heard it said that we get to choose our habits and our habits choose our future. I agree with that. I’ve also learned from others that there is a difference between good trade-offs and bad ones.

Living a life that you are capable of requires trade-offs. Each person is unique and their trade-offs will be different. Perhaps it means giving up security for an opportunity. Or giving up the 80 hour work week for time to invest in your family.

As 2014 has come to a close here’s what I’ve learned and will be taking with me in 2015. Good luck this year as you pursue the large life that you are capable of living.

  • To attract people to your cause you need a mission and a vision that’s easy to articulate.
  • Find fulfilment in your vision because it will become real.
  • Focusing your attention on growth and development rather than on goals makes the journey worthwhile.
  • It’s hard to control outcomes but it’s easy to control activities.
  • Measuring activities make outcomes more predictable
  • People are motivated and/or held back by fear, security, and fun.
  • Make fun an intentional part of your day.
  • Celebrate everything.
  • Working smarter is better than working harder, combining the two will get you further than either.
  • Working with others who also understand this will multiply everyones efforts.
  • If you are motivated you will be more likely to continue.
  • If you continue you will be more likely to reach your goals.
  • If your attention is on growth you will have achieved success on the entire journey.

All of us have bad luck and good luck. The man who persists through the bad luck – who keeps right on going – is the man who is there when the good luck comes – and is ready to receive it.
Robert Collier

  • Successful people attract success.
  • Life’s a long journey – make time for fun. It’s not a trade worth making.

There is no passion to be found playing small - Nelson Mandela

“There is no passion to be found playing small – in settling for a life that is less than the one you are capable of living.”
Nelson Mandela

Categories
Essays On Business On Culture On Social Media

We need to talk about the impact of Likes

Have you ever experienced information overload? Maybe I’m alone in this, but I love discovering new things. And for me learning from blogs, forums, or videos is an easy way to do it. With all that input I am influenced by the thoughts and ideas of the content. Which is part of the joy of learning, reshaping one’s frame of mind and gaining fresh insights.

Then I read Martin Cooper’s interview of Jeremy Keith in Net magazine. It was at night, I was sitting outside on my patio under the warmth of the propane heater as rain thundered down beyond the roof. In that moment I was reminded of what made the internet so compelling.Jeremy Keith interviewed by Martin Cooper

Here are the words I was reading. “What fascinates me,” Jeffrey says, “is the very basic idea of the web. This idea that anybody can publish on the web and other people can see it. People anywhere in the world. It’s a very simple idea but all the permutations of that have influenced a lot of what I do.”

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Essays On Business

You have everything you need to be successful

Muhammad AliIn part 1 of this series I posed the question, are you building something bigger than yourself? “A company needs a core vision, a rally cry, that everyone on staff can come behind.” Today, I want to focus on the second half of the question, “What does it mean to actually believe that you have everything you need to build something way bigger than yourself?”

Keep away from people who try to belittle your ambitions. Small people always do that, but the really great ones make you feel that you, too, can become great.
Mark Twain

Categories
Essays On Business

Achieve great things

To achieve great things, two things are needed: a plan, and not quite enough time. – Leonard Bernstein

Motivational Quote - challenge your limits

Struck by the response I received from last weeks post, Why Motivated People are Waaay More Productive, I asked myself this question, “What does it mean to actually believe that you have everything you need to build something way bigger than yourself?” If you are an entrepreneur who wants to build something great then you need to ask yourself this question as well. This is part one of this series.

Categories
Essays On Business On Culture On Teams

Why motivated people are waaaaay more productive

You have everything you need to build something far bigger than yourselfGood entrepreneurs intentionally surround themselves with people and activities that motivate them. We know that to win we need to stick with it when the going get’s tough. For some entrepreneurs that means getting good coaches and for others it’s engaging in the stuff that inspired them to get into their line of business in the first place. When you are motivated you work harder, for longer hours and your productivity goes up. This article will discuss your role (as the entrepreneur/CEO) in motivating your employees and why that matters.